151. What is my temporary URL Address? If you like to temporarily preview your site on our server, you can simply modify your local HOSTS file to point your domain to our server IP Address. The followings are the steps you need to complete: 1. Please go to C:\windows\system3... Read More
152. I receive this error message: "The server principal A is not able to access the database B under the current security context (Microsoft SQL Server, Error:916)" The error: The server principal A is not able to access the database B under the current security context (Microsoft SQL Server, Error:916) The issue: This issue occurs with SQL Server 2008 RC0 tools. Using SQL authentication, I could connect to data... Read More
153. My WebMail does not work. What should I do? If your webmail does not work, please kindly check the error message properly. If you see an error message: "Incorrect username and password", this means that you may have entered incorrect credentials. You have to reset your email account credential... Read More
154. What is my WebMail address? Please refer to your activation email for information about your WebMail detail. If you do not receive the activation email, please contact our Sales Team via our official website. Your WebMail is usually in the form of http://mail.yourDomain.com... Read More
155. I have setup SMTP Authentication on my MS Outlook, but I still cannot send an email Please be advised that MS Outlook is a CLIENT tool, i.e. this tool is installed on the client side. We have no control whatsoever on the settings you set on your Outlook. We can only show you the steps-by-steps to configure your Outlook so that your ... Read More
156. I receive this error message: "Failed to retrieve directory listing". What should I do? When you connect from your local PC to our FTP Server, you can receive this error message: "Failed to retrieve directory listing". This issue happens simply because of the fact that you are using a Passive FTP Mode. To resolve this issue, you need to... Read More
157. I am looking for an IPS Tag to transfer my .co.uk domain In order for you to transfer a .co.uk domain, you need an IPS tag. Our IPS Tag is PDR-IN... Read More
158. What is my FTP detail? Please refer to your activation email for information about your FTP detail. If you do not receive the activation email, please contact our Sales Team via our official website. Your FTP is usually in the form of http://ftp.yourDomain.com OR htt... Read More
159. What is my Control Panel detail? Please refer to your activation email for information about your Control Panel detail. If you do not receive the activation email, please contact our Sales Team via our official website. Your Control Panel is usually in the form of http://cp.yourDom... Read More
160. Can you help me to change or transfer my Domains Name Servers? Because of the sensitive nature of domain ownership, we do not have the authority to update a Domains Name Servers on behalf of our customers. Only the domain owner has the authority to make such changes. We will provide assistance on the way to u... Read More